Eric J. Dalton, Vice President of Angels on Call Homecare, has been selected for inclusion in Marquis Who's Who in recognition of his transformative contributions to specialized homecare, clinical innovation, and the advancement of Dementia and Parkinson's disease care at home. Since 1899, Marquis Who's Who has chronicled the lives of accomplished individuals across politics, business, medicine, law, and other significant fields, and Dalton's inclusion reflects a body of work that began in a single Hudson Valley homecare agency and has since reshaped how specialized care is defined nationally.
Building the Nation's Most Credentialed Specialized Homecare Model
Since joining Angels on Call Homecare in 2009, Dalton has led the organization's evolution from a traditional private-pay agency into a nationally recognized leader in advanced specialized care for individuals living with Dementia, Parkinson's disease, and other complex neurological conditions.
Under his leadership, Angels on Call became the first homecare agency in the United States to earn accreditation in Certified Parkinson's Disease Care (CPDC) through PMD Alliance, and later achieved accreditation for excellence in Dementia care, making Angels on Call the first healthcare organization in New York, including hospitals and memory care centers, to earn this recognition. The organization also holds the Age-Friendly Health System, Committed to Care Excellence designation through the Institute for Healthcare Improvement (IHI), and has earned designation as a Community Partner in Parkinson's Care (CPPC) through the Parkinson's Foundation. Angels on Call Homecare stands as the only provider in the United States holding dual accreditations in both Dementia care and Certified Parkinson's Disease Care.
A Clinical Innovation Ecosystem Built for Complex Care
Dalton has architected a proprietary ecosystem of clinical frameworks and specialized programs that define the Angels on Call model. The H.A.L.O. Method is a clinical framework used by RN Case Managers and Care Professionals to decode behavioral expressions in Dementia without defaulting to medication. The A.N.G.E.L.S. Approach serves as the organization's guiding care philosophy, ensuring every interaction is grounded in purpose, dignity, connection, and identity preservation.
These frameworks are brought to life through specialized service programs including Memory Care Angels (MCA), an elite Dementia-specialized Care Professional training program named Best Employee Training Program in the Hudson Valley; Neuro-Mobility Angels (NMA), providing specialized Parkinson's and movement disorder support at home; Known Again, an identity-restoration service using grooming-based engagement to activate procedural memory; Guardians Guide, a structured family education and care navigation resource; Passions Unveiled, a purpose-driven engagement program; and Angels Embrace, a free support group serving families navigating Dementia and Parkinson's disease through both in-person and virtual access.
Workforce Innovation During a Crisis
Dalton spearheaded the creation of a licensed personal care training school during the COVID-19 pandemic, enabling Angels on Call to certify its own Care Professionals and maintain rigorous standards during the industry's most challenging staffing crisis, an initiative that has since become a model for agency-driven workforce development in homecare more broadly.
Under his leadership, Angels on Call has earned multiple Best of Home Care Provider of Choice, Employer of Choice, and Leader in Experience awards, with Leader in Experience placing the organization in the top 10% of homecare providers nationally. The organization has received the Caring Superstar Award for Service Excellence multiple times and was inducted into the Business Hall of Fame for Best Home Health Care Services in the Hudson Valley.
A Personal Mission Rooted in Family
Dalton's commitment to specialized Dementia and Parkinson's care is personal. Inspired by his grandparents' diagnoses of Parkinson's disease and Dementia, he founded Angels Embrace as a free community resource that now serves families across New York and beyond. He is active in advocacy work as a site champion for the Parkinson's Foundation's Community Partners in Parkinson's Care program, participates annually in the Alzheimer's Walk across the Hudson Valley, and has served as vice president of the Hudson Valley board of the New York State Association of Health Care Providers.
What This Recognition Signals for the Industry
Recognition from Marquis Who's Who is not tied to a single award or a single organization's marketing efforts. It reflects a sustained body of accomplishment, evaluated in the context of a broader field. For the specialized homecare industry, Dalton's inclusion signals a growing recognition, beyond the homecare sector itself, that the work of building clinically rigorous, identity-centered care models for Dementia and Parkinson's deserves the same level of professional distinction traditionally reserved for medicine, law, and business leadership.
Looking Ahead
Dalton has stated his intention to expand his influence beyond regional operations into broader national impact, advancing specialized services into new markets while developing consulting platforms capable of supporting providers navigating increasingly complex realities. His stated ambition is not only to grow services, but to help shape a higher standard of home-based healthcare nationwide, establishing new expectations for Dementia and Parkinson's care at home while contributing to public health policy conversations around access to superior support for those who need it most.
Key Takeaways
- Eric J. Dalton has been named to Marquis Who's Who for his leadership in specialized Dementia and Parkinson's care at home.
- Under his leadership, Angels on Call became the only U.S. provider with dual accreditation in Dementia and Certified Parkinson's Disease Care.
- Dalton architected the H.A.L.O. Method, the A.N.G.E.L.S. Approach, and multiple specialized service programs.
- He led the creation of a licensed personal care training school during the COVID-19 pandemic.
- His work is personally motivated by his grandparents' experiences with Parkinson's and Dementia.
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